FAQ

1. I’d like to order a custom package, would you be willing to negotiate something smaller? Possible love shoot or an engagement highlight?

Absolutely! We're filmmakers at heart and love bringing all kinds of stories to life. We also have a curated list of beautiful natural locations you can choose from to match your vision. Feel free to reach out—we’d love to hear your ideas and help plan the next steps together.

2. When can I see my finished film? How long does it take you to deliver them?

To ensure the best possible result, we set a 30-day delivery window for the final film. The editing process is meticulous—we go through multiple revisions to make sure every moment flows seamlessly and reflects the story in the most impactful way. Usually with over 4 hours of raw footage to review, selecting the right shots and crafting the visual narrative takes time. On top of that, every shot is individually colour graded to maintain a consistent and cinematic look throughout. If you need a quicker turnaround, we do offer an express delivery service for an additional fee.

3. I’d like to purchase ESSENCE and PRELUDE but the price is still a bit high for me, anyway we can negotiate the price?

If you plan on purchasing both packages, we can offer some flexibility with the ESSENCE package. However, the PRELUDE package cannot be discounted due to the production process involved. For the PRELUDE, we hire a small film crew, including a line producer, cinematographer, gaffer, and audio technician. Additionally, we typically rent high-end cinema cameras and lenses, which come at a significant cost. Our goal is to deliver the highest-quality films possible, ensuring that our clients get the best value for their investment.